At Riddle & Resolve GmbH, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or contact us through our services.
1. Information we collect
We only collect the following information that you voluntarily provide, for example:
Personal Information: such as your name, email address, phone number, job title, and company name when you contact us or sign up for our services.
We do not collect personal data automatically through tracking or analytics.
2. How we use your information
We use the information you provide to:
Respond to inquiries and provide training and consultancy services
Communicate with you about your project or requests
Prepare offers or proposals if requested
Comply with legal obligations
3. Sharing your information
We do not sell, rent, or trade your personal information. We may share data with trusted third-party providers only if necessary to deliver the services you request (e.g. email providers, IT services) under strict confidentiality agreements.
4. Data security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Access to your data is limited to personnel who need it to provide services to you.
5. Your rights
Under the Swiss Federal Act on Data Protection (FADP), you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to processing based on legitimate interests
Withdraw consent where processing is based on consent
To exercise your rights, please contact us at: hello@riddle-resolve.ch
6. Cookies and Analytics
Our website uses only essential cookies required for basic functionality, such as enabling the contact form.
Additionally, we use anonymous website analytics to monitor site performance. No personal data is collected, tracked, or stored in connection with these analytics.
7. Retention
We retain your personal data only as long as necessary to provide services or comply with legal obligations.
8. Changes to this policy
We may update this Privacy Policy from time to time. The current version is always posted on our website with the effective date.